Return Policy

We do our best to quality assure each item by testing it before it leaves our hands. In the event that you think you got a defective item, simply let us know and we will be happy to either help you troubleshoot or quickly replace the item for you.
  • Open Source items like Developer’s Kits, the Soundlazer SL-01 and Snap are not refundable.
  • Kickstarter items are not refundable.  You are backing an idea or project and getting a product as a reward.
  • No returns on items purchased more than fifteen (15) days from current date.
  • We do not rent our units for testing so there may be a 15% restocking fee.
  • We reserve the right to deny any returns.
  • If you soldered or experimented with the item, it is not returnable.
  • Shipping and handling charges in either direction are not refundable.
  • All defective returns must include all the factory accessories unless we state otherwise in an email to you.